Betja Terms & Conditions — Clear, Simple, and in Bengali

1 General Terms & Definitions

These Terms & Conditions constitute a legal agreement between the Betja platform and its users. "Betja", "we", and "our" refer to the company that owns Betja and the platforms it operates. "User" and "you" refer to any individual registered on or using Betja.

Betja reserves the right to update these terms and conditions at any time. Continuing to use the platform after any changes have been made will be considered your acceptance of the updated terms. We recommend reviewing this page regularly.

2 Account Registration & Eligibility

The following conditions must be met to open an account and use Betja's services:

• You must be 18 years of age or older.
• All information provided at registration must be accurate, complete, and up to date.
• Each person may hold only one account. If multiple accounts are created, all associated accounts will be closed.
• Sharing or transferring your account to another person is strictly prohibited.
• A valid mobile number and email address are required for registration.

KYC Verification

Betja follows a KYC (Know Your Customer) verification process to ensure security and legal compliance. You may be required to verify your identity before making a withdrawal or for transactions above a certain amount. This may involve submitting a National ID, passport, or other government-issued identification.

Withdrawals may be delayed if KYC verification has not been completed. Betja stores this information with full confidentiality and does not share it with third parties.

3 Deposit, Withdrawal & Payment Terms

The following rules apply to all financial transactions on Betja:

Important Payment Terms

• Deposits must be made only from a mobile banking account registered in your own name.
• Third-party payments are not accepted and any such transactions will be voided.
• A sufficient account balance and completed KYC verification are required to make a withdrawal.
• Betja reserves the right to place a hold on any payment in the event of a suspicious transaction.
• Transactions linked to money laundering or illegal activity will be reported to the relevant legal authorities.

4 Betting Rules & Conditions

The following rules must be strictly observed when placing bets on Betja. Non-compliance may result in bets being voided.

Bet Acceptance & Cancellation

• Once confirmed, bets generally cannot be changed or cancelled.
• Betja reserves the right to void any bet placed due to a technical error or incorrect odds.
• If an event is postponed or cancelled, bets will be settled in accordance with Betja's rules.
• For live betting, a bet is not considered valid until acceptance has been confirmed.

Odds & Payouts

Betja sets odds based on real-time market data. Odds are subject to change at any time; however, once a bet is confirmed, the odds will not change. In the event of a payout calculation error, the corrected payout will apply.

Prohibited Activities

• Arbitrage betting and the use of betting software are strictly prohibited.
• Using multiple accounts to claim bonus benefits is strictly prohibited.
• Placing bets using match fixing or insider information will result in immediate account closure.
• Betting via bots or automated systems is strictly prohibited.

5 Bonus & Promotion Terms

Betja regularly offers a variety of bonuses and promotions. Please read the following terms carefully before using any bonus:

• Each bonus carries its own wagering requirement, typically between 5x and 20x the bonus amount.
• Bonuses are generally valid for 30 days. Any unused bonus will expire at the end of this period.
• Bonus funds cannot be withdrawn directly and may only be used for betting.
• Winnings earned from bonus funds may be withdrawn once the wagering requirements have been met.
• The welcome bonus is applicable once per person/household/device/IP address.
• Betja reserves the right to modify or cancel any bonus offer at any time.

6 Responsible Betting Policy

Betja takes responsible betting seriously. We believe betting should be a form of entertainment, not a source of addiction. To support this, Betja offers the following features:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Betting Limits: Set your own limit on how much you wager within a given period.
• Self-Exclusion: You have the option to suspend your account for a minimum of 30 days or close it permanently if needed.
• Reality Check: Periodic reminders are sent within the app.
• Cooling-Off Period: Take a temporary break from betting whenever you need one.

If you need assistance, contact our Responsible Gaming Visit the page or get in touch with our support team.

7 Account Suspension & Closure Policy

Betja may temporarily or permanently close an account for any of the following reasons:

• Any breach of these Terms & Conditions.
• Registering with false or inaccurate information.
• Fraudulent or suspicious activity.
• Being underage or accessing from a restricted region.
• Operating multiple accounts.
• Direction from legal authorities.

Whether a balance is refunded upon account closure will depend on the circumstances. In cases of fraud, the balance may be forfeited.

8 Privacy & Data Protection

Betja places the highest priority on protecting users' personal information. For details on how your data is collected, used, and kept secure, please refer to our Privacy Policy page.

• Betja does not sell your personal information to third parties for marketing or advertising purposes.
• Information may be disclosed to government authorities when required by law.
• All data is protected by SSL encryption.
• Even after an account is closed, data may be retained for legal and compliance purposes.

9 Dispute Resolution & Legal Matters

For any dispute or complaint, please contact Betja's support team in the first instance. The support team will endeavour to resolve the matter within 48 hours.

• Disputes regarding betting outcomes must be raised within 72 hours of the event.
• Payment disputes must be raised within 30 days of the transaction date.
• Betja's decision shall be considered final, though a fair investigation will be conducted in every case.

For any queries regarding these Terms & Conditions, contact us by email: support@betja.biz